11grams

Privacy Policy

At 11 Grams Coffee Roasters, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • Personal Details: Name, email address, phone number.

  • Payment Information: Card or online payment details via Razorpay (securely processed).

  • Shipping Details: Address and delivery preferences.

  • Usage Data: Browsing behavior, device type, and website interactions.

2. How We Use Your Information

  • To process and deliver orders efficiently.

  • To send updates, promotions, and newsletters.

  • To improve our website and services.

  • To comply with legal obligations.

3. Data Security
We implement industry-standard security measures to protect your data. Access is restricted to authorized personnel only.

4. Sharing of Information
We do not sell your data. Information may be shared only with:

  • Payment processors (Razorpay) for secure transactions.

  • Delivery partners for order fulfillment.

  • Legal authorities if required by law.

5. Cookies & Tracking
Our website uses cookies for better browsing experience. Disabling cookies may affect website functionality.

6. Addresses

  • Registered Office: No. 90, Church Street, Bangalore, Karnataka, India

  • Shipping & Customer Support Address: #234, Church Street, MG Road, Bangalore, Karnataka 560001

7. Contact Us
Email: konigsseellp@gmail.com
Phone: +91 99726 89536

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Get in Touch

Have a question or feedback for the 11 grams team? We’d love to hear from you. Whether you’re a customer, a wholesale partner, or simply a fellow coffee enthusiast, your input is invaluable to us. Get in touch today and let’s continue the conversation over a cup of coffee.